Common Queries and Questions

Here we answer most common questions that every user face at some stage of use of their mobile devices.

Note: Blue Team GSM accepts no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential loss or damage) from your use of this web site, howsoever arising, including any loss, damage or expense arising from, but not limited to, any defect, error, imperfection, fault, omission, mistake or inaccuracy with this web site, its contents or associated services, or due to any unavailability of the web site or any part thereof or any contents or associated services.

Will my repair cause data loss on my device?

Sometimes certain damage to your electronic device may cause data loss. Also certain types of repairs might require complete reset of your device. It is advisable that you keep a copy of your data (e.g. Contacts, Messages, Applications, Pictures etc.) on your PC or in a Cloud service.

My phone fell into the water. What should I do?

Liquid damage is one of the most common reasons of failure of mobile devices. In order to help with successfull repair it is necessary that user will follow these steps immediatelly after finding the device wet:

  • Disconnect all power sources.
  • Remove battery (if it is possible).
  • Remove all user removable covers.
  • Do not plug it in to charge or try another battery.
  • Bring it in as soon as possible.